Question 1

What is an Eye and Face Enhancement Clinic?

Accepted Answer

An Eye and  Face Enhancement Clinic is a specialist hospital that provides a holistic approach to correct the disorders, defects and blemishes of your eyes, eyelids, face and skin by a  trained super - specialist medical professional. The services offered cover treatment of both functional defects and cosemtic enhacements.   Clinica Fai gives patients access to an award winning Oculofacial surgeon Dr. Shubhra Goel who along with her consulting partners provide a holistic treatment plan to treat anatomical, phsiological and psychological root causes of various functional and cosmetic indications.

Question 2

How are you different from other cosmetic services?

Accepted Answer

The word “cosmetic” means treatment intended to restore or improve a person's appearance. These days cosmetic services can be provided by anyone even an untrained person. This is where we are different.   At Clinic Fai, we provide all our services through an internationally trained super specialist medical surgeon who takes a holistic and ethical approach to all the treatments. All the treatments have been tried and tested and scientifically proven. Our aim is to provide the best tailor-made procedure without focusing on selling our services for commercial gains. We also have associated specialists like a nutritionist, a squint surgeon, a fitness expert and others to help you deal with associated conditions under one platform. Our aim is to approach and treat the concerned issue in a rather holistic manner which is often overlooked.  We believe in delivering realistic outcomes to improve the self-confidence, self esteem and overall wellbeing.

Question 3

What is Oculoplasty?

Accepted Answer

Oculoplasty, or ophthalmic plastic surgery, is a specialist field, that deals with treating functional and appearance related disorders/diseases/defects of the eye and the surrounding areas. An oculoplastic surgeon specialises in plastic and reconstructive surgery of the periorbital and facial tissues including the eyelids, eyebrows, forehead, cheeks, orbit (bony cavity around the eye), and lacrimal (tear) system.   Dr. Shubhra Goel has received her medical training from some of world's leading universities and institutions - GMC Mumbai, KEM Hospitals Mumbai, Rotary Eye Institute Navsari, Sankara Nethralaya Chennai and University of Wisconsin, Madison.

Question 4

Who is an Oculo-facial plastic surgeon?

Accepted Answer

An Oculofacial Surgeon is an Ophthalmologist (someone who has been trained as a medical doctor and then has done specialist training in ophthalmolohy) who has completed additional education (2-3 year long fellowships) in the plastic surgery of eyes and surrounding areas.  Dr. Shubhra Goel has completed two such fellowships- first one from the leading institution in Asia- Sankara Nethralaya and the second one from the leading institution in USA- University of Madison, Wisconsin.  Also known as Ophthalmic Facial Plastics, this is an expanded work horizon of Oculoplastic surgeons, with the focus on aesthetic and reconstructive aspects of the  eyes and face.The main organising body for oculofacial plastic surgery in India is OPAI ( Oculoplastic Association of India), and in the world is American Society of Ophthalmic Plastic and Reconstructive Surgery ( ASOPRS) . Dr. Shubhra Goel is a member of both these associations.

Question 5

Are all Eye doctors Oculofacial Surgeons?

Accepted Answer

No. An Oculofacial Surgeon is an Ophthalmologist (someone who has been trained as a medical doctor and then has done specialist training in ophthalmolohy) who has completed additional education (2-3 year long fellowships) in the plastic surgery of eyes and surrounding areas.    Dr. Shubhra Goel has completed two such fellowships- first one from the leading institution in Asia- Sankara Nethralaya and the second one from the leading institution in USA- University of Madison, Wisconsin.

Question 6

How are your services different from procedures performed by others like plastic surgeons, dermatologists, cosmetologists and other cosmetic clinics in the market?"

Accepted Answer

It is true that nowadays many other specialities (and untrained providers) are performing cosmetic surgeries. Each specialty has reconstructive or functional and cosmetic or aesthetic sub divisions. The difference however lies in the specific part of the body for which they are trained for.  For example, Plastic Surgeons or the Body Plastic Surgeons mainly deal with the body reshaping and countouring, Dermatologists are into the skin care and non- surgical skin rejuvenation. Ophthalmic cosmetic surgeons or Oculo-facial surgeons like Dr. Shubhra Goel specifically deal with eyelids and structures around the eyes. Their training allows them to offer an integrated approach that combines the microsurgical precision of ophthalmology with the concepts of aesthetic facial surgery.  At Clinic Fai, we provide all our services through an internationally trained super specialist medical surgeon who takes a holistic and ethical approach to all the treatments. All the treatments have been tried and tested and scientifically proven. Our aim is to provide the best tailor-made procedure without focusing on selling our services for commercial gains. We also have associated specialists like a nutritionist, a squint surgeon, a fitness expert and others to help you deal with associated conditions under one platform. Our aim is to approach and treat the concerned issue in a rather holistic manner which is often overlooked.  We believe in delivering realistic outcomes to improve the self-confidence, self esteem and overall wellbeing.

Question 7

Why should I come to an Oculoplasty surgeon for my cosmetic / reconstructive work?

Accepted Answer

You are dealing with your most important assets- your face and your eyes. You dont want to take chances with these. An ophthalmic or oculofacial surgeon is most qualified to perform procedures which involve such delicate structures as your eyes, eyelids and face. They are also trained to provide appropriate before and after care.

Question 8

What services do you offer?

Accepted Answer

You can see a full list of our treatments here We offer surgical and non-surgical treatments for both functional and cosmetic issues related to eye and face Our start treatments are: droopy lids, eye bags, baggy upper lids, botox and fillers, brow lifts, obagi/ZO skincare, celergen, revitalash, lumps and bumps, dark circles, hollowness under lids, spasms and twitching Additionally, we also provide services for lid reconstruction, lid deformities, lash deformities, orbit diseases and injuries, socket reconstruction, facial paralysis, tear passage disorders, scars and removal of eye We also have partners who can provide a range of full body cosmetic services, holistic nutrition, squint treatments and prosthesis for eye, facial parts etc.

Question 9

Are there any risks or side effects involved in the treatments?

Accepted Answer

There are minimal risks involved in these procedures when performed by a trained ophthalmic cosmetic surgeon. The detailed pros and cons of any procedure are explained during the counselling sessions and consultation. Feel free to ask and raise your queries.   Dr. Shubhra Goel focuses on providing realistic results and hence spends a significant amount of time talking to her patients about what to expect and answer any questions they may have about the recovery times etc.

Question 10

What should I expect, what is recovery time and how do I know I am the right candidate ?"

Accepted Answer

Every patient undergoes a thorough examination and counseling session to help and discover the best possibilities for making positive changes. The realistic outcomes and results are explained. For now, you should know there are barely any visible scars from these procedures and you can expect to be ready to show the world your new look after approximately a week or two of recovery. Also, some of these procedures have a medical basis and could possibly be eligible for coverage under your insurance plan. Be sure to ask.

Question 11

How expensive are these procedures?

Accepted Answer

The cost of these procedures do differ from one city to other. Most of the procedures can be performed at a very optimal load to ones pocket. Also, some of these procedures have a medical basis and could possibly be eligible for coverage under your insurance plan. Be sure to ask.

Question 12

What all treatments do you provide?

Accepted Answer

Please refer to our Treatmentspage for more details. Additionally, if you experience any of the symptoms shown here, please book an appointment with us today.

Question 13

How do I book my appointment?

Accepted Answer

Simply press the book now button at the top right hand page of this website and you will be taken through our booking procedure.    You can also contact us at: drshubhragoel@clinicafai.com

Question 14

What should I expect after booking the appointment?

Accepted Answer

Please check out the Your Journey page for more details

Question 15

How can I contact you?

Accepted Answer

You can either submit a request for a booking via the Book Now button on the top right of the page or email us at drshubhragoel@clinicafai.com

Question 16

Where will I get my treatment done?

Accepted Answer

Please see Your Journery page for more details.    We organise a virtual consultation using a propriety and secure video calling system where Dr. Shubhra Goel spends time to understand your problem areas, history and needs. She then presents a holistic plan of treatment which may include surgical and non surgical options.  These are administered at one of our consulting hospitals or we provide reference to one of our partners for treatments we cannot provide. We provide all the details to you during the consultation.

Question 17

How do I pay the consultation fee?

Accepted Answer

When you book your appointment using the Book Now button, you will be directed to our online payment module which will provide you with options to pay your consultation fee. Please contact us at drshubhragoel@clinicafai.com for any other questions.

Question 18

How much do your services cost?

Accepted Answer

We create bespoke treatments for each of our patients depending on their concerns. Due to this, we dont publish any standard rates on our website. We will work with you to ensure that we create a treatment plan that works for you. If you want to know further, please book a video consultation or contact us.

Questions or comments?

Send us a message

Georges St-Pierre